Letter Of Complaint: Hygiene Conditions at Hawker Centre

You love eating at the hawker centres. The place that you frequent, the New World Food Centre is however, very dirty.

Write to the Enforcement Officer of Majlis Bandaran Kulim to complain about the condition of the centre. Give details of the complaint and suggest what action should be taken.


8, Jalan Tuk Gajah,
09000 Kulim,
Kedah, Malaysia.

The Enforcement Officer,
Majlis Bandaran Kulim,
Jalan Lebuh Bandar 2/1, Bandar Putra,
09000 Kulim,
Kedah, Malaysia.                                                   15th March 2016

Dear Sir,

Dirty Food Stalls at the New World Food Centre

I wish to draw your attention to the condition of the New World Food Centre.

2.   Though the centre is popular with the residents of this town and the food is relatively cheap, the cleanliness of the place leaves much to be desired. Firstly, the floor is filthy. It appears as if the hawkers rarely take the trouble to get it washed often. To make matters worse, plates are left lying around on the dirty floor.

3.   Secondly, the place is infested with flies. This, I think, is due partly to the clogged drains around the centre. Sometimes, the stench from the drains is terrible and that certainly spoils the evening out. When it rains, the situation become worse.

4.   I am sure that you would agree with me that such unhygienic conditions would lead to health problems. Kulim has long enjoy the reputation of being the cleanest town in our state and we should try to maintain that image. The present state of affairs at the New World Food Centre is certainly not going to contribute to that image!

5.   My suggestion is that warnings should be issued to those who fail to keep their stalls clean. Your workers too, can help by making sure that the drains do not get clogged. With the cooperation of both parties, there is no doubt that the situation can be improved.

I trust that you will view this matter seriously and take whatever action that may be necessary to make the food centre a more pleasant place for our residents.

Thank you.

Yours faithfully,

(David Cheah)


(noun) the act of compelling observance of or compliance with a law, rule, or obligation
synonyms:   imposition, implementation, application
Draw Attention
(verb) to make someone notice something or someone
(adj) disgustingly dirty
synonyms:   dirty, mucky, grimy, muddy
(verb) (of insects or animals) be present (in a place or site) in large numbers, typically so as to cause damage or disease
(verb) block or become blocked with an accumulation of thick, wet matter
synonyms:   block, obstruct, congest, jam
(verb) diminish or destroy the value or quality of
synonyms:   mar, damage, impair
(adj) not clean or sanitary
synonyms:   dirty, filthy, unclean, impure, contaminated, unhealthy
(noun) the beliefs or opinions that are generally held about someone or something
Contribute to
(idiom) to be an important factor in; help to cause
synonyms: cause, help, enhance
(noun) the action or process of working together to the same end
synonyms:   collaboration, working together, joint action, combined effort, teamwork